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TOPIC: Password protection on PDFs

Password protection on PDFs 11 years 2 months ago #57766

  • Dana Bostick
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I'm in the process of testing some professional level PDF software. (I write software reviews as a hobby)  I have run into this problem a few times. When I go to open an inspection report in the PDF editor it tells me that this document is "password protected" and asked me if I want to open it up for editing and then requests a password. What password? I never set a password that I'm aware of. If it's some point there was one, how I find it, change it or remove it entirely if I wish?

I've also had this issue when coordinating on an inspection and sending my portion of the .hzf file to the co-inspector for merging. He is had this issue as well with it occasionally requiring a password. I understand the reason for the security but if I didn't set it and create a password, I'm kind of screwed if I want to go back and edit the report.

Yes, I know I can edit the report within HIP and just create a new report that wastes a lot of time and effort to just make a minor correction.

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Re: Password protection on PDFs 11 years 2 months ago #57767

Go to Report settings>Options>Security and uncheck this option.
Attachments:

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Re: Password protection on PDFs 11 years 2 months ago #57768

  • Dana Bostick
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Thanks, I'll look at that.

Okay, only option is to have it on or not.  Still does not tell me the password or allow me to set my own. Does HIP have a default password?

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True Professionals, Inc. Home inspections and Property Consultation, Litigation Support, HOA Maintenance Consulting
www.HomeInspection-LosAngeles.com
Certified Infrared Thermographer www.MagicLeakFinders.com
www.Thermal-Diagnostics.com
All services provided in the Southern...
Last Edit: by Dana Bostick.

Re: Password protection on PDFs 11 years 2 months ago #57770

It isn't password protected when you uncheck that option.
HIP has a password , but its a secret.
If you are familiar with Adobe you can change the security after you make your changes.

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Re: Password protection on PDFs 11 years 2 months ago #57772

  • Dana Bostick
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I get that.  Unchecking the box removes the password. That's a no-brainer.  The issue I have is that it's MY work product and I should have control of the password, not HIP.
I would not send out a report without security enabled BUT I want to control it, not someone else.

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True Professionals, Inc. Home inspections and Property Consultation, Litigation Support, HOA Maintenance Consulting
www.HomeInspection-LosAngeles.com
Certified Infrared Thermographer www.MagicLeakFinders.com
www.Thermal-Diagnostics.com
All services provided in the Southern...

Re: Password protection on PDFs 11 years 2 months ago #57773

I went through this a while back and they won't give you the password.
That is just the way it is.

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